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Plusparts –
Selling spare parts
successfully online.

That’s why selling spare parts online makes total sense for you:

Higher sales, lower costs, happier customers.

Higher sales

Getting orders from all over the world

Sell spare parts globally using a centralized shop infrastructure.

Lower costs

Customer self-service

Your customers identify the right spare parts online themselves, freeing up valuable time for your service team to focus on other tasks.

Happier customers

No ordering of wrong parts anymore

Compared to traditional spare parts sales, your after-sales service organisation becomes faster, more flexible and more effective.

Higher sales

Prices are always up to date

Prices, discounts, stock availability and similar details are always up to date.

Lower costs

Multilingual sales

With UTF-8, there are no limitations regarding languages, punctuation, or text alignment (right-toleft).

Happier customers

24/7 availability

Orders can be placed round the clock – regardless of opening hours and time zones.

The award-winning Plusparts viewer

Exploded view diagrams in unprecedented quality

Easy selection

Page navigation

Thumbnails make it easier to choose the right page.

Exploded view diagrams

Fantastic image quality thanks to SVG

Exploded view diagrams can be scaled freely; no detail is lost, whatever device you are on.

Keep an overview

The Inspector

Zoom and pan the view, just like in many desktop programs.

Fast switching

Page Preview

Easy page selection with page preview.

Quick and easy ordering I

Order via the drawing

Just one click from the number to the order.

Quick and easy ordering II

Order via the parts list

Just one click from the number to the order.

For paper lovers

Print it

Exploded view diagrams and parts lists can be printed.

Successful worldwide since 2001.

Plusparts spare part systems

For 25 years, we have been helping companies digitally map their spare parts processes and efficiently process orders.

Why Plusparts?

Easy to use and simple to maintain – the modern, all-in-one solution for your spare parts shop.

Flexible category model for production years and serial numbers

Adaptable

Flexible category model

Can include model years, serial numbers, or a combination of both.

Powerful

Also for service information

Integrate manuals, service guides, repair instructions, or videos right where your customers need them. This transforms a standard spare parts shop into a high-value service extranet for your customers.

Customisable

Internationally flexible setup

Manage multiple countries – each with their own product ranges, languages, currencies and terms and conditions – centrally within a single solution.

Responsive

Made for mobile

Plusparts also works seamlessly on smartphones and tablets – ideal for workshops, warehouses and service staff on the go.

Trustworthy

Zero-maintenance cloud infrastructure

Hosting, backups, and updates are handled automatically and centrally in the cloud – requiring no extra effort from your IT team. The system operates in German data centers and fully complies with GDPR requirements.

Efficient

Quickly find the right replacement part

An integrated search engine and guided search quickly lead you to the right device and replacement part.

Lightning-fast

Click to order

Order via interactive exploded view diagrams – with just a few clicks, the part you're looking for is in your basket.

Customisable

Customised prices and discounts

Set prices, discounts, and surcharges specifically for different customer groups, trading partners, or markets. Virtually any scenario can be accommodated with Plusparts.

Structured

Portfolios for clear product range segmentation

Different product portfolios for different customer groups and countries, depending on permissions.

Made for B-2-B

Both direct ordering from the manufacturer and the implementation of multi-tiered distribution concepts involving wholesalers are easily possible.

Stay in full control with the Plusparts backoffice

Manage spare parts, drawings, prices, and content centrally and efficiently – all within a powerful backoffice.

Full control

Easily manageable in-house

The entire system can be fully administered and kept up to date by you and your staff.

Seamless integration

Interfaces

Interfaces for ERP systems are available for bulk data.

Efficient data exchange

Import and export

In addition, bulk data such as prices, discounts, dealer data, etc., can be imported and exported via Excel or .csv files.

Multilingual content

Texts and translations

All text can be altered independently via the backoffice, as well as translations.

AI Automation

Automatic generation of hotspots

The AI parser eliminates the need to manually create hotspots in exploded view diagrams. The user now acts solely as a supervisor and only intervenes manually in exceptional cases.

Permissions and roles

User management

The powerful permissions and roles system enables collaboration across different locations and countries. You can freely define groups and assign them any function available in the backoffice.

Structured product management

Article management

In the backoffice, you create spare parts, product categories, and manage articles, prices and part lists. Supplementary product specs enable quick and precise identification for the user.

Sales overview

Dealer management

Manage wholesaler and customer data centrally within the system. Keep track of sales trends and individual orders. User data can of course also be updated in the frontend.

Document management

Service materials

Manuals, repair guides, demo videos, etc. can be easily managed in the backoffice. They can be linked to individual devices, categories, entire brands or even just individual spare parts.

Flexible terms

Discounts and surcharges

Flexible terms and conditions management: discounts and surcharges, such as delivery charges, can be linked to a wide range of criteria. This makes it easy to implement minimum order quantities, volume discounts or limited-time special offers.

Interested?

The first step toward Plusparts

In a no-obligation introductory meeting, we’ll discuss your requirements and provide you with an overview of processes, framework conditions, and next steps.

In 5 easy steps to your new online shop

Get your spare parts business online within days

Start

Together, we’ll do the basic setup: which countries, languages, portfolios, customer groups, etc. You’ll have access to the backoffice from Day 1 – so you can get started straight away.

1.
2.

Shop design

Next, we have to define the shop design, colors, logos, text, etc., are customized. If one of our standard layouts is used, your new spare parts shop can be up and running by Day 2. Of course, we are also happy to create custom templates for you.

Spare parts data

You can now start putting data into the system via the backoffice. We are be happy to walk you through the process during an online training session. Our unique AI-based parsing technology in the backoffice helps you get spare parts drawings and parts lists online quickly.

3.
4.

Importing bulk data

Thanks to open standards, spare parts, price, and customer data can be imported from your ERP system or your ERP system can be connected via an interface.

Updates

You keep your product and customer data up to date and process orders, while we take care of the rest. We handle hosting, backups and code updates for you in an European cloud data center - of course fully GDPR-compliant.

5.

Done

Your customized spare parts shop is ready and goes live.

Worldwide business

Organize your spare parts management worldwide

Headquarter

The Plusparts multi-shop concept enables you to create independent shops using the same data.
Available in almost every language and character set.
Custom product portfolios and pricing for different customer groups are possible.

Right to Repair

Plusparts helps to fullfill new regulative standards

Right to Repair Badge

With the EU Right to Repair Directive (EU) 2024/1799 and the broader Ecodesign Regulation (EU) 2024/1781, manufacturers need to rethink how they manage repairability, spare parts, and after-sales service.

That makes a digital spare parts platform far more than a service add-on — it becomes a business-critical tool for compliance, efficiency, and customer loyalty. An online spare parts system helps customers, service partners, and dealers find the right parts faster, place orders directly, and keep repair processes moving without unnecessary delays. For manufacturers, this means less internal effort, better service performance, and a stronger market position in an environment where repair is becoming a legal and commercial expectation.

Schedule an appointment now

Greater efficiency for your service

Get to know Plusparts

Simply select a date and time – we look forward to a personal conversation.

Always on weekdays between 9:00 and 12:00 p.m.

Duration
60 Minutes
Location
Microsoft Teams

Disclaimer

Plusparts is a product of Bokowsky + Laymann GmbH, which is also the provider of this website.

Bokowsky + Laymann GmbH
Marketing in Computer-Mediated Environments
Herzogstraße 63
80803 Munich

Phone: +49 89 33 00 869-0
Fax: +49 89 33 00 869-9

Email: info@bokowsky.de

Website: http://www.bokowsky.de

Managing Directors:

Markus Bokowsky (markus@bokowsky.de)
Markus Laymann (laymann@bokowsky.de)

Association register:

Munich District Court
HRB 122606

Value added tax ID number

DE 197627811

Responsible pursuant to § 18 Medienstaatsvertrag (MSTV)

Markus Laymann

Data Protection Declaration

Data Protection Declaration

1. Name and Address of the Data Controller

The data controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions relating to data protection is

Bokowsky + Laymann GmbH

represented by:
Markus Laymann
Managing director
Herzogstraße 63
D-80803 Munich

2. Collection and storage of personal data, as well as the nature and purpose of their use

a) When visiting the website

When you visit our website, the browser on your device automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the file accessed
  • Website from which the access originated (referrer URL)
  • Browser used and, if applicable, your computer’s operating system, as well as the name of your internet service provider

We process the aforementioned data for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring a user-friendly experience on our website
  • Evaluating system security and stability, as well as
  • for other administrative purposes.

The legal basis for data processing is Art. 6(1)(f) of the GDPR. Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your identity.

b) When using the appointment form

To schedule a demo appointment, we offer you the option to contact us via a form provided on the website. You are required to provide your name, company name, and a valid email address. We need this information to identify the source of the inquiry and to respond to it. Additional information may be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6(1)(a) GDPR on the basis of your voluntary consent. The personal data we collect when you use the contact form will be automatically deleted once your request has been processed.

3. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:

  • You have given your explicit consent pursuant to Art. 6(1)(a) GDPR,
  • the disclosure is necessary pursuant to Article 6(1)(f) of the GDPR for the establishment, exercise, or defense of legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,
  • in the case that there is a legal obligation for the disclosure pursuant to Article 6(1)(c) of the GDPR, ande
  • this is legally permissible and necessary pursuant to Article 6(1)(b) of the GDPR for the performance of contractual relationships with you.

4. Data Subject Rights

You have the right to:

  • pursuant to Article 15 of the GDPR, to request information about your personal data that we process. In particular, you may request information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to rectification, erasure, restriction of processing, or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as information regarding the existence of automated decision-making, including profiling, and, where applicable, meaningful information regarding its details;
  • pursuant to Article 16 of the GDPR, to request the immediate correction of inaccurate personal data or the completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
  • pursuant to Article 18 of the GDPR, to request the restriction of the processing of your personal data if you contest the accuracy of the data, if the processing is unlawful, but you oppose its erasure and we no longer need the data, but you need it to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Article 21 of the GDPR;
  • pursuant to Article 20 of the GDPR, to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transferred to another controller;
  • In accordance with Article 7(3) of the GDPR, you may withdraw your consent at any time by notifying us. As a result, we may no longer continue processing the data that was based on this consent in the future, and
  • pursuant to Article 77 of the GDPR, to lodge a complaint with a supervisory authority. As a general rule, you may contact the supervisory authority in your usual place of residence or workplace, or where our firm is headquartered
  • to object to the processing of your personal data pursuant to Article 21 of the GDPR, provided there are grounds for doing so arising from your particular situation or the objection relates to direct marketing. In the latter case, you have a general right to object, which we will honor without requiring you to specify a particular situation. You have the option to inform us of your objection informally by telephone, email, fax, or by mailing a letter to our law firm’s postal address listed at the beginning of this privacy policy.

5. Status and updates to this privacy policy

This Privacy Policy is effective as of April 16, 2026. We reserve the right to update the Privacy Policy from time to time to improve and/or adapt our data protection practices.